As a small business owner, you’re probably happy about where you currently are. You’re chugging along like a slow train, targeting mostly your family and friends and the local community, and you’re happy with the small amount of success your brand is getting. You don’t really want to make it big. You just want to relax and enjoy having a small business…
Or maybe not. As a small business owner, you probably dream about making it big. You want to be able to compete with the big brands, to become as well known as they are. Perhaps you want to become a big brand as well…
But you’re disheartened. How can you compete with the big corporations? How can your small business brand compare with these giants? They have unlimited capital, unlimited resources, and unlimited manpower. You’re practically a one-man (or woman) show, with maybe one or two employees. You’re up to the neck in debt since you borrowed money to start your small business. Do you even have a chance of competing against these big brands?
The fact is, no matter what you do, you simply can’t compete with these big corporations on the same terms. As a small business brand, you aren’t capable of doing that because you just don’t have the means. But don’t lose hope, because there are other ways you can compete with them – it’s all about planning and strategy.
Here are some tips to help go up against the big brands:
1. Offer value
Honestly, you can’t compete with the big guns in terms of price. You’ll just end up burying yourself, since people may think that the products and services you offer are not up to par with the big brands. Instead, always offer value – sure, your products and services may be a bit more expensive, but it’s because you’re offering something unique, worthwhile, and valuable to the consumers.
2. Focus on what you do best
Providing excellent customer service is one of the best ways to reach consumers effectively. As a small business brand, you can ensure that someone always checks your email and answers your telephone line in order to address any customer’s concerns.
Storytelling on social media sites is another way you can stand out and be noticed. People love rooting for the underdog, and if you’re going up against a big brand, then you’re definitely one—so tell them the stories that will give them cause to sympathize or cheer. In short, tell them whatever will help them identify with you and wish for your success.
3. Be more personable
People don’t just buy from anybody anymore. They’re a lot more vigilant when it comes to evaluating businesses, and they either love a brand or they hate it. When you become personable and likeable as a small business owner, you can really connect with your customers – they will definitely prefer talking to you over a big brand. After all when they contact a big brand, they usually just talk to a random, faceless, nameless person.
4. Utilize social media wisely
Maintain a blog, create a Facebook and Twitter account, and don’t forget to update them regularly and interact with your audience using these platforms. Social media marketing is an excellent way to promote your small business brand, since a single update can spread like wildfire through these sites if it’s interesting enough.
